Mercedes-Benz of Coral Gables Reviews
(Translated by Google) Very good experience and very attentive (Original) Muy buena experiencia y muy atentos
Yeison was amazing salesman who exceeded our expectations. The customer service was the best and overall a fantastic purchase experience. I will be back to get my cars in the future at Merced Benz Coral Gables and specifically with Yeison
Excellent service from the assistant to the seller Yason impressive professional and human being, I was very happy with the process and the result.
(Translated by Google) My experience with Yeison was the best, I received excellent service, in short, it exceeded my expectations. (Original) Mi experiencia con yeison fue la mejor súper bien atendida en fin superó mis expectativas
Great experience at this dealer and especially with Winston, this is the second car he has helped me get into and I always enjoy the experience with him. He made everything very easy and straight forward no games and honored his word all the way through. Mercedes if Gables is great overall. Definitely recommend getting your next Mercedes from them, ask for Winston he is the man!
(Translated by Google) Once again, Yeison helped us get our dream car! Every time we go to him, we have a great experience. We've already bought several cars from him and will continue to do so. His service is always 100/10! (Original) Una vez más Yeison nos ayudo a conseguir nuestro carro deseado! Cada vez que vamos con el tenemos muy buena experiencia. Hemos comprado ya varios carros con el y seguiremos yendo con el. Su servicio siempre 100/10!!!!
(Translated by Google) It has been the best car buying experience I've ever had 🥰 The whole process was super fast thanks to Winston Simpson, who I consider the best salesman in terms of knowledge, his talent for helping his clients get the best deal and convincing them of their purchase, as well as his kindness and caring attention 🥰🥰 I recommend him one hundred percent to everyone who wants to buy a Mercedes.
(Original)
Ha sido la mejor experiencia que he tenido en la compra de un carro 🥰 todo el proceso fue super rápido gracias a Winston Simpson que ... Read More Google - May 29, 2026
Raphael provided an outstanding service experience from start to finish. He listens carefully to every concern about the car, asks the right questions, and clearly explains the recommended work so you always know what to expect. His communication is timely, professional, and easy to understand -- he keeps you informed at every step without ever being pushy. Beyond his clear communication, Raphael brings a warm, approachable personality to the service lane. His smile and good humor put you at ease, turning an often-stressful visit into a pleasant interaction. He's genuinely willing to go the extra mile to exceed customer ... Read More Yelp - May 28, 2026
My service advisor Kris is THE BEST! He is super knowledgeable, customer service oriented and full of integrity. He is always trying to save me money and doing things to show that I made the right choice choosing to do business with Mercedes of Coral Gables. Thanks again Kris for all that you do
(Translated by Google) Winston Simpson is highly recommended! 💯 He'll help you with your purchase or lease from start to finish. 💪 (Original) Winston Simpson recomendado 💯 te ayudará en tu compra o en tu lease de principio a fin. 💪
Thanks all People but Daniel Michelena The best
I had a great experience purchasing my car, and a big part of that was thanks to Peter war war . He was incredibly kind, patient, and really took the time to help me find exactly what I was looking for. I felt very well taken care of throughout the entire process. Thank you, Peter! highly recommended
I've had the luck of having dealt with Carlos Pereda as my MB Coral Gables sales rep for over 20 years. A friend I recommended bought a car from him two weeks ago and I got a new one two days ago. Carlos is an exceptional person and a straight forward sales rep whom I appreciate both personally and as a sales professional. Thanks Carlos for all your help.
(Translated by Google) Excellent service, truly heartfelt, and the amazing salesman Yeison López was fantastic. The service was wonderful and incredibly fast. 10 out of 10. Highly recommend Yeison and his team. (Original) Muy buen servicio con la mano en el corazón y del gran vendedor Yeison López. El trato fue maravilloso y el servicio fue increíblemente rápido. 10 de 10. Muy recomendado Yeison y su equipo de trabajo.
I Really appreciate Mr Sergio Vegas ! He is friendly and helpful! Patient guy!
Shamir and George were excellent to work with. Highly recommend this dealership to purchase a Mercedes.
Shamir and George were excellent. As a first time buyer of a Mercedes, they were great representations of the Mercedes Benz brand!
Excellent service !!
Great shopping experience, the staff was very helpful and patient with my wife and I. Franz Watt is the best! He provided outstanding service from start to finish. He is knowledgeable, and genuinely focused on us finding the right car.
Vlad was great.Great team to work with!Vlad simplified all the paper work.Super efficient.
(Translated by Google) I wanted to leave this review because the service we received was exceptional.
We went in without high expectations, and the young woman who helped us was not only friendly but genuinely wanted to help. She was the one who informed us about insurance we didn't even know we had, and thanks to that, several repairs that would have been very expensive were covered.
It was clear she wasn't just focused on making a sale, but on truly helping. That kind of service is greatly appreciated.
Highly recommended. I wish more people worked like this.
(... Read More Google - Apr 12, 2026
I came to this dealership today as a serious, qualified buyer with an 850 credit score — near perfect - ready to purchase hold the benefit of that transaction most deceptive and legally questionable experiences I have ever had at a dealership.
Before any signed purchase agreement was in place, Finance Manager Mike Rodriguez ran my credit. That credit application bears my signature. Under the Uniform Commercial Code, a signed credit application is a negotiable instrument — it is my security. They pulled it, placed a hard inquiry on my consumer report, and now
without completing a deal. That is textbook unjust enrichment. ... Read More DealerRater - Apr 11, 2026
Peter Warwar was great very helpful an exceptional salesman such a pleasure to work with he never seized to amaze us.
(Translated by Google) Excellent facilities; they have many models to choose from without waiting. My salesperson, Nestor, is the best! (Original) Excelente infraestructura tienen muchos modelos para que escojas sin esperar. Mi vendedor fue Néstor es lo MÁXIMO!
(Translated by Google) Very pleased with the service from their employees. Especially Nike and Antonella. Their work is very professional and transparent. (Original) Muy complacido con el trato de sus empleados. En especial Nike y Antonella. Muy profesional y trasparente su trabajo.
Great, quick and professional service from Luis Alvarez!
I had an excellent experience with my service advisor Kristopher Barres. He is consistently attentive, professional, and truly focused on customer satisfaction. From the moment I brought in my vehicle, he took the time to listen carefully and ensured that every concern was properly addressed.
What stands out the most is his follow-through. Every mechanical issue I’ve had was handled efficiently and correctly the first time, which is rare in this industry. He keeps clear communication throughout the process and makes sure there are no surprises.
It’s evident that he takes pride in his work and values long-term ... Read More Google - Apr 3, 2026
Esteban was very helpful in setting up Mercedes Me app for our new Mercedes Benz. Thank you very much.
From the very beginning of my wife Daiana Bajuk’s new lease started with Antonio Toro, her experience with Mercedes-Benz of Coral Gables has been truly exceptional. Every interaction, every detail, and every part of the service she has received has made her feel genuinely cared for. Her experience with her new SUV has also been incredible: so beautifully made, high-quality vehicle… she couldn’t be happier with it.
A few days ago, she requested a loaner while her car was in for service and for a few minor repairs and the entire process was seamless. Juan Pablo, from the ... Read More Google - Mar 20, 2026
Amazing experience. Fernando Diaz had the cars ready to test drive on arrival. Was very transparent, attentive but not pushy at all.
Everyone is very nice. Isabel is always helpful and has a great attitude. Francisco was extremely helpful getting me a loaner when it was difficult.
Excellent experience in Mercedes-Benz of Coral Gables with Jose Pons. Very professional and attentive throughout the process and helpful with his advices
(Translated by Google) The best experience, great service, I highly recommend them! If you want your dream car, don't hesitate to visit Yeison's location at the Mercedes-Benz dealership in Coral Gables. (Original) La mejor experiencia un buen trato ,servicio los recomiendo al 💯si quieren tener su carro de los sueño no duden en pasar por donde yeison está ubicado en la mercedes benz of coral gables
So grateful to my sales rep Jessica and manager Carlos for making my dream a reality 🙏🏽❤️ They went above and beyond to accommodate me—even shipping to my area when they normally don’t. If you’re at Mercedes-Benz Coral Gables, ask for Jessica! She’s very knowledgeable and patient… which helped because I can be a little indecisive with a short temper sometimes 😂
I want to recognize the outstanding service provided by Isabel Meza at Mercedes-Benz of Coral Gables. Isabel consistently delivers exceptional customer service every time I bring my car in. She is extremely knowledgeable and knows every single detail about the maintenance schedule and all the services my vehicle needs.
What really sets her apart is her professionalism, attention to detail, and genuine dedication to helping customers. She always takes the time to explain everything clearly and makes sure the entire process is smooth and stress-free.
It’s rare to find someone so reliable and committed to excellence. Thanks to Isabel, ... Read More Google - Mar 5, 2026
(Translated by Google) Excellent experience at Mercedes-Benz in Coral Gables with Yeison Lopez. Very professional, attentive, and transparent throughout the entire process. He helped me find the perfect car without any pressure. 100% recommended! ⭐⭐⭐⭐⭐ (Original) Excelente experiencia en Mercedes-Benz de Coral Gables con Yeison Lopez. Muy profesional, atento y transparente durante todo el proceso. Me ayudó a encontrar el auto perfecto sin presiones. ¡100% recomendado! ⭐⭐⭐⭐⭐
My experience with Shamir "Sam" Ali at Mercedes-Benz of Coral Gables was absolutely exceptional. From start to finish, Sam demonstrated an impressive level of knowledge about the 2026 GLE 63 S and answered every question with confidence and clarity.
He is a complete gentleman - professional, respectful, and genuinely attentive throughout the entire process. He made the buying experience smooth, stress-free, and actually enjoyable. There was never any pressure, just honest guidance and expertise.
Sam went above and beyond to make sure I felt comfortable and informed with my purchase. His
professionalism, personality, and dedication truly set him apart. He ... Read More DealerRater - Mar 4, 2026
(Translated by Google) The service from sales representative Servio Sánchez was spectacular. He handled each of our needs with great kindness and attention to detail. If you need a Mercedes-Benz, he's the person to go to at the Coral Gables dealership. He made the process easy, friendly, and efficient. Thank you so much!
(Original)
El servicio del representante de ventas Servio Sánchez fue espectacular. Nos gestionó con mucha amabilidad y detalles cada una de nuestras necesidades. Si necesitan un Mercedes-Benz, es la persona en el dealer de Coral Gables. Nos hizo el camino fácil, amable, ágil. ... Read More Google - Mar 4, 2026
You will get white glove service from their service department but at a very high price.
This was my first time at Mercedes-Benz of Coral Gables. Last Saturday, I went there hoping to make a deal on my previous car. From the moment you arrive, the environment and ambiance invite you to stay — it’s welcoming and professional.
I was assisted by Uberto Mora and the rest of the team, who made the entire process smooth and successful. Uberto’s professionalism and kindness were evident throughout the experience, and his attitude toward clients is truly exceptional.
I highly recommend him and this dealership 100%.
PS: At the end of the day, I found exactly what I was ... Read More Google - Mar 3, 2026
Great service ,Mr. Daniel Michelena was the BEST,he did great and with lots of patience , also Fernando ,who guide me with the technology , awesome team! Thank you.
“I want to leave an excellent review for Jason López, who assisted me yesterday at the dealer. From the very beginning, he was incredibly professional, attentive, and knowledgeable. The experience was flawless; I felt fully supported throughout the entire process, and I absolutely recommend him to anyone looking for a stress-free, top-quality purchase. Outstanding service!”
(Translated by Google) Yeison will definitely help you make the best deal. He's a professional and a great person. Highly recommended if you want to get the best deal! (Original) Yeison definitivamente te ayudara a hacer el mejor de los negocios, es un profesional y una gran persona, altamente recomendado si queires conseguir el mejor deal !!!!
100% Recomendado visita a Yeison Lopez para una mejor atención... le Gusta llevarte de la Mano en el Proceso de la Compra
My husband and I had a wonderful time working with Peter Warwar at Mercedes Benz Coral Gables! We had a fairly specific color and interior we were seeking, and Peter was able to locate the perfect vehicle for us to lease, day-of. The whole process was seamless and we were able to drive home that same afternoon, a true luxury experience! Would highly recommend Peter and the Coral Gables team for their professionalism and attentiveness.
they don't take care there customers the sales wasn't good wouldn't let you talked with the sales manager
All my gratitude for Nora Gutierrez from the Mercedes Benz parts department. Nora exceeded my expectations with her amazing patience, and willingness to assist with a smile! She made it simple to find the parts I needed and offered her guidance to assist me with choosing exactly what I wanted. In one word… Exceptional! Thank you again Nora! I’ll be back to see you whenever I need something for my car.
I recently had the pleasure of working with Peter at Mercedes of Coral Gables when purchasing my new GLS and I can’t rave enough about the experience. Peter was extremely professional knowledgeable and made the process seamless. The paperwork and financing were handled quickly and efficiently, with no unexpected costs. My experience was flawless! I highly recommend Peter and Mercedes of Coral Gables.
Jose Cruz came and picked up my wife’s Mercedes. Couldn’t be happier with the timeliness and service.
For fifteen years, Peter Warwar has provided us with outstanding service—Mercedes-Benz Coral Gables always exceeds expectations.
Peter was an incredible professional and a tremendous help throughout the process of getting my car.
My experience with Mercedes-Benz Coral Gables has been exceptional, largely thanks to my salesman, Mr. Peter Warwar. His professionalism and extensive knowledge of the product have consistently impressed me, which is why I keep returning. He goes above and beyond to ensure I receive the best service and pricing. I highly recommend both him and the dealership for anyone in search of a top-notch automotive experience.
I have been a customer of Mercedes-Benz Coral Gables for more than 10 years. Since I work within walking distance, our relationship with the team has grown to feel like family. They are consistently professional, and I especially want to highlight Peter Warawar, whom I have known for a long time. He is always clear, helpful, and highly professional, making every interaction a positive experience. It is always a pleasure to work with.
Even though I chose a vehicle with a long waiting list, I was always attended to in the best possible way by Peter, who consistently provided the right answers at the right time, leading to a very happy transaction. I received my G63 in impeccable condition, and with Peter’s guidance, the entire process became much more manageable. He’s a tremendous ambassador for AMG — highly recommended, a true gentleman, and a responsible, professional person.
I have been a client of Mercedes Benz in Coral Gables for over 10 years, Peter Warwar has been very helpfull and great. Always been a great experience doing business with him, very satisfied
As soon as I arrived at Mercedes-Benz of Coral Gables, I received a true 5-star treatment from their sales associate, Shamir Ali. He is an amazing person very respectful, professional, patient, and extremely knowledgeable about the car I was looking for (the G-Wagon). Shamir took the time to show me all the features of the vehicle in great detail and answered all my questions. I had a wonderful car-buying experience at Mercedes-Benz of Coral Gables and couldn’t be happier with my purchase. I highly recommend them and especially Shamir to anyone looking for their next Mercedes!
We had an amazing experience from start to finish! Everyone was professional, kind, and truly cared about helping us find the perfect car. We absolutely love our new GLE450 — it’s everything we hoped for and more.
A very special thank-you to Carlos, our salesperson, for his professionalism, patience, and for making the entire buying process smooth and enjoyable. And to Esteban, who took the time to walk us through all the electronics and features of the car with such care and detail — we really appreciated it!
Thank you all for going above and beyond. We highly recommend this team ... Read More DealerRater - Oct 27, 2025
⭐️⭐️⭐️⭐️⭐️ – Exceptional Experience with Carlos Purchasing my wife’s GLE 450 from Bill Ussery Mercedes-Benz was an outstanding experience thanks to Carlos. He was exceptionally professional, knowledgeable, and attentive throughout the entire process. Carlos took the time to understand exactly what I wanted, explained every feature in detail, and made the transaction seamless from start to finish. His follow-up after delivery showed genuine care for customer satisfaction. Truly the best car-buying experience we ever had, Carlos sets the standard for excellence.
Carlos is the best. He truly listens and understand what the customer wants and tries very hard to meet their expectations. We are very loyal to him and sincerely hopes that the agency understands what a gem he is and how much the customers keep coming back because of him.
Have been a client for over 30 years and Carlos and his team has always been amazing !!! Very polite, always helpful even with small details. Just truky thankful for everything.
I’ve worked with Peter Warwar for over 25 years, including his time with Mercedes-Benz of Coral Gables, and he is by far the best at what he does. Over the years, our professional relationship has grown into a friendship built on trust and mutual respect.
I’ve never met another salesperson — in any field — who is more thoughtful, professional, and genuine in how he presents himself, his company, and his approach to people. Peter’s depth of experience and wisdom have had a lasting impact on me, influencing the way I conduct my own business and interact with others.
It’... Read More DealerRater - Oct 22, 2025
Juan Pablo is an excellent service manager. He saved this put-of-town C300 owner on two recent occasions. The car was waiting for him by tow upon his arrival two times. He communicated precicely by text--and phone when I called him. I am from across the state snd on a time crunch. He ensured great service--and my necessary quick request. The service and honesty I received from him and the mechanics surpassed my purchase dealer over in the Naples area. He eased my mind and resolved my calamity efficiently and concisely. I am extremely grateful!
Excellent customer service, very professional yet understanding at the same time. Made me feel like I am in good hands.
I had a wonderful experience working with Shamir (Sam). He was extremely helpful throughout the entire process and always responded quickly whenever I had a question. No matter what I asked, he was willing to take the time to help and make sure everything was exactly how I wanted. His professionalism and dedication made the car-buying process smooth and stress-free. I highly recommend Sam if you’re looking for someone who truly goes above and beyond for their customers.
Polite, fast communication, quick paperwork, very professional overall, going the extra mile, helpful with insurance coverage change from one car to the bew one
I have been dealing with Mercedes dealers all over the country for 20 years. The experience I had at Mercedes-Benz of Coral Gables was exceptional to say the least .The professionalism, customer care, knowledge and culture my wife and I received and experiencedwas AMAZING !
SPECIAL THANKS TO MR PETER WARWAR for taking outstanding care of us. His knowledge, welcome, exceptional care, professionalism and the Customer service he provided was WORLD CLASS. We felt extremely very well taken care of as we’ve never experienced before in another Mercedes dealer.
Also special thanks to MR JOSE SANTIAGO who took outstanding care of ... Read More DealerRater - Jun 25, 2025
Kudos to my MB Salesman of many years , Carlos Escobar (now in Finance) who took my call on Memorial Day Weekend when out of the blue my EQS 580 all of the sudden died when I went to start it - and to Byron one of the Maintenance managers who after 2 separate Towing Trucks from Roadside Assistance ( 3rd party providers and not MB operators) miserably failed to tow my car back to the MB dealership- Byron with Carlos on the line found me a SUPERMAN MB Employee by the name of Jose Cruz , who was on vacation at the time , left ... Read More DealerRater - May 25, 2025
Came across the dealership on my search for a truck and received a very quick response from Carlos after reaching out through the website. Carlos was very professional and courteous, and worked diligently to get a good price for my trade as well as the Tundra I was looking at. Would definitely reach out to Carlos in the future!
As i previously said a couple of times this was the best car buying experience in my life(70 years). Actually one of the top 3/4 buying experiences irregardless of the product. Did not play your typical car buying experience.Good cop/ bad cop. No let me check with my manager. No 6 hour process. I was in and out in less than 2 hours including going to the bank and back. Great experience with the financial guy- Carlos Escobar. Again no typical car buying experience. I owned a business for 45 years so i can identify good , quality,first class customer service. As long ... Read More DealerRater - Apr 17, 2025
Simply the best. I have been coming here for years and every time I do it is simply a flawless and amazing experience. They truly care about the customer and do their best to always make sure I leave completely satisfied. I know I am always in good hands. Peter was simply amazing to work with, very knowledgable about the Mercedes products and knew exactly what I would love. Great to talk to and very easy going. He's my go to guy for anything I need. I know with Peter I am always in good hands! Appreciate the flawless ... Read More DealerRater - Apr 7, 2025
Peter was great to work with. He made the process super easy and smooth. He was very professional and efficient. I will definitely be coming back!
Mr Peter Warwar, as well as Mr Ariel Manso demonstrated expertise and professionalism during my experience at Mercedes Benz of Coral Gables. Excellent team. In my opinion, kindness and patience were essential to locate the vehicle of my choice and delivered as promised.
Peter Warwar was incredibly helpful and knowledgeable making the process stress free as well M.Majeed who was very efficient in explaining the the terms
Peter is great. He’s efficient. It was the fast car lease I have ever done.
Professional and knowledgeable! Detailed attention & Excellent Service!! Alex Morales is terrific!! I have service my S. class with this dealer for the last 18 years! Great experience.
Consistently great experience with the service team! My service advisor, Nick S, was awesome! The car was ready on time and clean!
Exceptional Service from Advisor Pedro Rodriguez. Took my car in for Service and Repair and as promised on a very busy period during Christmas had the work done on the same day....Thank you
I dropped the car at 7 am they gave me the best loaner, and by 2 pm the car is done and my service advisor Alex Morales is great, I will always service my car here, this is the best dealership in South Florida
My service advisor Marcos Gonzalez was very courteous throughout the whole process, it was an overall great experience!
We spend winters in Miami from Canada, and were not sure what to expect when using MB of Coral Gables to repair our car. We were exceedingly pleased with the prompt service, very friendly staff, and courtesy vehicle. Our service representative Finnley Arends was great. He kept us up to date and had the vehicle repaired when he said he would. We highly recommend this dealership and the staff that work there.
I have being doing business with Mercedes-Benz of Coral Gables for over 10 year now and it has been one of the best experience of my life. They treat you like family. I have delt with Jorge Quevedo and Ariel Manso and they deserve 10 stars for the way they work with you and treat you. Also have delt with in Services Alex Morales and he is another person that delivers great customer services, Hugo Martinez in Finance and last but not least Shamir Ali, took the time to show me the GLE 350 and how it's many features work and I ... Read More DealerRater - Dec 21, 2024
MERCEDES Coral Gables is the best! Very happy and grateful for last service. All details taken care of, Advisor Henry Llanos is highly professional and all staff is attentive, agile and knowledgeable.
My car repair experience at Mercedes in Coral Gables was superior! My service rep Naibi Bermudez was very knowledgeable helpful. + patient. She ensured that I had a rental car or loaner while my car was being repaired. My car had an unusual engine problem that was covered under the warranty + repaired successfully.Car trouble is very stressful - Mercedes + Naibi were extraordinary in their customer service!
He is very helpful and responsive. Can always call Peter, even after market. The dealership is very busy!
Service was very good. Vehicle was ready sooner than I had expected and pickup was quick and easy
Carlos Pereda is sincere and professional in his contact with customers. Take care of him, we need more professionals like him in the car business...