Mercedes-Benz of Coral Gables Reviews
Very professional and nice people answer to my questions, recommendable, well known in sales campus
Very professional and nice people answer to my questions, recommendable, well known in sales campus
Always a pleasure doing business
“Excellent service and a great car-buying experience. The entire process was professional, smooth, and efficient. Highly recommended!”
(Translated by Google) Thanks to Yeison and Yasmani for their attention and professionalism. There was no pressure at any time, and they gave me excellent advice on my new Mercedes-Benz. Highly recommended! (Original) Gracias a Yeison y Yasmani por su atención yl profesionalismo , no hubo presión en ningún momento y me asesoraron muy bien en mi nuevo Mercedes Benz Totalmente recomendados
Excellent service professional. Thorough.
Gracias a Yeison y Yasmani por su atención y profesionalismo , no hubo presión en ningún momento y me asesoraron muy bien en mi nuevo Mercedes Benz Totalmente recomendados
(Translated by Google) Yeison and Yasmani have been very professional and attentive; with them you always achieve your goal. Don't hesitate to contact them for the best experience. (Original) Yeison y yasmani han sido muy profesionales y atentos con ellos siempre se logra tu objetivo, no dudes en ponerte en contacto con ellos para la mejor de las experiencias.
Quick, responsive and the best customer service!! Ask for sales advisor Finnley. Finnley is a pleasure to work with.
(Translated by Google) I want to give a special thanks to Yeison and Yasmani for the excellent service they provided at Mercedes-Benz. I came to buy a vehicle and from the very first moment I received exceptional, professional, and very friendly treatment. They guided me throughout the entire process, answered all my questions, and made this a magnificent experience. I recommend them 100%! ⭐⭐⭐⭐⭐Lyly
(Original)
Quiero agradecer especialmente a Yeison y Yasmani por la excelente atención que me brindaron en Mercedes-Benz. Vine a comprar un vehículo y desde el primer momento recibí un trato excepcional, profesional y muy amable. ... Read More Google - Aug 14, 2026
The staff is professional and friendly As well as lnowlegeable about their product And I appreciate that
Excellent service, very satisfied highly recommend can’t say enough about how happy I am
Had a car repaired and something got broken during repairs. It was a hassle to get you guys to take responsibility. Your dealership is so slow too. You had people sitting at front desk not doing anything. Wait time to speak with someone was ridiculous.
Yeison y yasmani han sido muy profesionales y atentos con ellos siempre se logra tu objetivo, no dudes en ponerte en contacto con ellos para la mejor de las experiencias.
Súper recomendado Yeison y Yasmani Los Mejores Ame Su trabajo literalmente muy profesionales los 2 con la Ventas de los carros .
Quiero compartir mi excelente experiencia en Mercedes-Benz of Coral Gables. Desde el primer momento, Yeison y Yasmani nos atendieron de una manera muy profesional, amable y, sobre todo, muy natural. Tuvieron mucha paciencia para responder nuestras preguntas y en ningún momento sentimos presión para tomar una decisión.
Ambos estuvieron pendientes de cada detalle durante todo el proceso y se aseguraron de que todo fuera claro y sencillo. Se nota cuando una persona realmente se preocupa por brindar un buen servicio, y ese fue definitivamente nuestro caso con Yeison y Yasmani.
Nos fuimos muy satisfechos con la atenció... Read More DealerRater - Aug 13, 2026
(Translated by Google) From the moment I arrived, Yeison and Yasmany's attention was excellent; they clarified all my doubts and helped me throughout the entire process. (Original) Desde que llegue la atención de yeison y Yasmany fue muy buena, aclararon todas mis dudas y me ayudaron en todo el proceso
Desde que llegue la atención de yeison y Yasmany fue muy buena, aclararon todas mis dudas y me ayudaron en todo el proceso.
⭐⭐⭐⭐⭐
I had an outstanding experience working with our Mercedes-Benz sales representative. From the very beginning, he was professional, knowledgeable, patient, and genuinely focused on helping us find the right vehicle rather than simply making a sale.
He took the time to explain every detail, answered all of our questions, and made the entire process feel smooth, transparent, and comfortable. What impressed us the most was his level of attention and the way he treated us throughout the entire experience — with respect, honesty, and first-class service.
Buying a Mercedes-Benz should feel special, and he absolutely delivered that experience. This is exactly ... Read More DealerRater - Aug 13, 2026
Pedro, Is the best service advisor there is. Coral gables Mercedes Benz offers service that makes owning a Mercedes worthwhile. Please acknowledge pedro and his team at the service desk.
Outstanding customer service!!
Outstanding service. I took my car in for the annual service and was out with a loner in less than 30 minutes. Great experience overall.
⭐⭐⭐⭐⭐
I had an excellent experience with Esteban at Mercedes-Benz of Coral Gables! I initially asked him for help changing my ownership profile in the Mercedes app, but he went above and beyond and completely exceeded my expectations.
My car was actually parked down the street, and Esteban took the time to walk out to my car with me and personally show me how to use and customize the different features. He helped me adjust my seat and went through the entire screen with me, explaining the different functions, settings, and features of the vehicle.
This is what outstanding customer service ... Read More Google - Aug 11, 2026
Juan Pablo is our service rep and he is excellent . Sometimes I get caught up and decide to take in my car for any service he is always willing and able to help on the day of. Always good attitude . This is thanks to Frankie the Manager who knows how to manage this entire crew. 8 stars 👌
(Translated by Google) I'm absolutely delighted with the attention and service from Yeison and Yasmany. The service is always excellent, and it's always a pleasure to recommend them. (Original) Súper encantada con la atención y servicio de Yeison y Yasmany realmente el servicio siempre es excelente siempre es un gusto recomendarlos
I had a great experience with Yeison. He was very professional, friendly, patient, and helpful throughout the entire process. He took the time to answer all my questions and made everything easy and stress-free. I really appreciate his honesty and excellent customer service. I highly recommend Yeison to anyone looking to buy a car!
Very professional service advisor.
(Translated by Google) I am very grateful for the attention and service. (Original) Estoy muy agradecida de la atención y el servicio.
Excellent service; from the very first call, they scheduled my appointment professionally and provided information tailored to my service needs and their recommendations. The representative, Freddy, was exceptional. They exceeded my expectations, so they deserve a 5-star rating. Thank you.
I was very disappointed in their handling of a warranty claim on a $210,000 SL63. The vehicle is a 2024 with only 1300 miles which I have owned for less than a year.
The battery has consistently shown low-voltage when I get in the car though it does start. This precludes me from using the app most of the times!
They refused to honor the warranty for a new battery because they claimed that the limited use of the vehicle negates the Warranty. This has got to be the most ridiculous thing I have ever heard. I have heard that the Warranty can ... Read More Google - Aug 10, 2026
Henry, my Advisor is always very professional. Thank you so much, Martha From JH Management Serv. Inc.
Good efficient service. Kristopher was a good service rep.
Excellent and profesional service by Yaison and the Finance Team, friendly and informative. We highly recommend them to our friends and family
I have had a Jaguar, BMW, Lincoln and a Porsche. After maintenance-service they always return the cars completely clean. This is the seconce time that I get the car dirty in the outside and not even a cloth passed in the inside. PLUS when I complaint about a noise inside the car I was dispatch with: thats the way it is, you have to live with it. Not getting another MB ever.
This is a very good and professional place. The mercedes benz of oral gables is the best
100% recomendable.Te asiste durante todo el proceso desde la selección del vehículo hasta salir de financiamiento.Todo nítido!
Very professional the problem was resolve very quick very happy whit e erything higher-end
Excellent service . Very professional and knowledgeable . Isabella was very helpful at all times. Love it!
My experience was amazing, Yeison and Yasmani were very trustworthy and worked everything to find the perfect deal for me. 100% recommend!
Very professional
They need more service reps. Not enough time to answer calls. Considering they had my brand new car for almost 2 months the service manager himself should have called me to keep me up to date on the repair.
One of the best car leasing experiences. Very professional team. Thank you for making the process so smooth.
Extraordinary Sales Lady! Kind, knowledgeable and very confident on her business, how to handle customers from the moment she meet the customer to the time to finish the deal. Thank you!
My first visit and car purchase here. Very nice dealership, from the valet to the front desk staff. The saleswoman, Luisa, was very polite and professional, as was the sales manager Alexis. i appreciated the follow up and follow thru.
We were treated like family by Jessica Alvarez and the Finance Manager, whose name escapes us. It was a great buying experience. The best one and we have had many.
Great service
(Translated by Google) I bought from Yeison for the second time, hand on heart, the best along with his team Yasmani 🥳🥳🥳 (Original) Compré por segunda vez con Yeison con la mano en el corazón el mejor junto con su equipo Yasmani 🥳🥳🥳
Very efficient service, and the car delivered earlier than promised
(Translated by Google) Excellent service from Yeison and Yasmani, 100% recommended. (Original) Exelente servicio por parte de yeison y yasmani, recomendado 100%.
Our salesman Carlos Pereda made the experience for my Wife and I awesome. Looking forward to working with him again!
(Translated by Google) The best experience provided by the entire sales team. Thank you Mario and Maykel for your exceptional service! (Original) La mejor experiencia brindada por todo el equipo de ventas. Gracias Mario y Maykel por su especial atención !!!!!
Great service at highest level, entire process was super smooth and quick, I would highly recommend them to my friend and family
My Service Manager Chris always does a great job.
Wonderful service provided by Mercedes Benz of Coral Gables! My service adviser Kristopher Augustin Barres is exceptional and goes above and beyond to provide great customer service, Frankie Cao~your team works for you and you for them. Always a pleasure to do business with your Service Department. Keep up the great work!
Recpetion and treatment are always the best.
He was excellent He was excellent and so helpful He did really good job and explain to me what should I do and I'm so thankful
From the moment I arrived everyone was welcoming and helpful The service consultant ( Freddy) was very knowledgeable and took his time to explain the process of getting the vehicle serviced. I was offered a loaner without asking. This is what exceptional customer experience feels like.
Valentine's Sanchez is a great service advisor. Was a bit disappointed that they didnt seem to wash the car.
I am very lucky to be helped by Finley at Coral Gables Mercedes-Benz always in top of the needs of me and our vehicle exceptional customer service is what you get with this employee! I have him on my important contacts right along with my family because that’s what Coral, Gables Mercedes-Benz is for us. Thank you, Finley.
I must say Valentin from the service department took very good care of me and informed me of every Stage as the Work was going
I really appreciate the professional work of my advisor, Gob bless him every single day on this work, Is so difficult to find professional workers on this day.
Prompt, knowledgeable and courteous staff.
Freddy is responsive, knowledgeable, and wonderful to work with.
Pleasant and to the point The recall was taken care of in a timely manner
I can never get him on the phone . He never returns calls . Post service there were some issues and I had asked the service center to have him call me as he wasn't there when I went to pick up car . He never called . I am very unhappy and will probably stop using your service again
Always professional on time and great service my service advisor Juan Pablo's, always very attentive.
I purchased a 2024 BMW X4 xDrive30i with approximately 14,000 miles from Mercedes-Benz of Coral Gables remotely from Texas. Unfortunately, the condition of the tires and the dealership’s handling of the issue after the sale have made this an extremely disappointing experience.
Because I was purchasing the vehicle remotely and could not inspect it myself, I specifically asked the salesperson about the condition of the tires before completing the purchase. I was explicitly told that the tires were “in excellent condition.” I relied on that representation when deciding to move forward with the purchase.
After receiving the vehicle, I began ... Read More DealerRater - Aug 2, 2026
We were treated like a number and would've had a better experience if we had a different sales rep.
(Translated by Google) The experience was incredible! I highly recommend Yeison, the salesman. He was very professional and dedicated, and all the paperwork was quick. Don't miss out on this experience! (Original) La experiencia fue increíble , recomiendo a Yeison el vendedor , muy profesional y dedicado , todos los trámites fueron rápidos No dejen de vivir esa experiencia !!!!!!!!
(Translated by Google) Very professional, very simple and quick, everything was very satisfied. (Original) Muy profecional muy simple y rápido todo quede muy satisfecha
Winston and Antonella was a pleasure to work with and made this purchase such as easy process. Thank you
(Translated by Google) Exceptional service from all the staff, especially Mr. Freddy Melo. Thank you. (Original) Atención esepcional de todos los trabajadores especialmente de el señor Freddy Melo . Gracias
Christopher is the best he makes it so easy and fast
Customer service and support is excellent.
Very professional, he went above and beyond to take care of the client. Professional and great attitude. Always smiling and positive.
The new service representatives are not the same at this dealer, no friendly and rough, no solving problems
Henry did a great job!
Had an amazing experience dealing with sales gentleman, Sergio Betancourt. He helped me in a time of need, where he was able to give me a good deal on a new car that was within my budget. Wasn’t pushy and allowed me some time to really think it over without pressuring me which I appreciated as it’s unheard of. Highly recommend.