Mercedes-Benz of Coral Gables Reviews
Fabulous service
(Translated by Google) More than happy with the purchase and very pleased and grateful for the attention given by Yeison and Yasmany throughout the entire process (Original) Más Que feliz por la compra y muy contenta y agradecida por la atención brindada por Yeison y Yasmany durante todo el proceso
Unmatched Remote Buying Experience – Ask for Carlos Pereda!
Buying a car sight unseen can be a nerve-wracking process, but working with Carlos Pereda at Mercedes-Benz of Coral Gables completely removed the stress. I recently purchased a used 2015 Porsche 911 GTS through him, and Carlos made the entire experience seamless, transparent, and genuinely fun.
He went above and beyond by providing full, detailed documentation and sending comprehensive videos showing every single inch of the car. There were no surprises—just pure professionalism and honest communication from start to finish. Carlos and the team did everything possible to ensure a smooth, carefree transaction. ... Read More Google - Sep 28, 2026
I will forever go get my cars + services done at the Coral Gables Mercedes-Benz location. Not only do they show passion in what they do, but also hire the best service consultants like Raphaël.
Samir was excellent, professional, and an outstanding salesman. I would definitely recommend him to everyone.
Every time I have to make and appointment for service I contact Alex Morales he provides an appointment for me, thanks Alex, also very important the service provided to my car is excellent , and all the Mercedes Benz employees are very good and friendly.
Awesome customer service. Extremely fast. Excellent communication. All around a perfect experience.
I have been a customer of Henry Llanos for several years now. From the very first time he took care of my wife's car in 2019 til just several weeks ago, Henry has been the BEST. He is professional, kind, the most helpful person you ever met. Can't say enough good things about Henry. I will keep taking my car there...as long as Henry is there.
Más Que feliz por la compra y muy contenta y agradecida por la atención brindada por Yeison y Yasmany durante todo el proceso
Excelente?? Estoy muy satisfecho por el trato y la profesionalidad de la agencia en general,muchas gracias ??
High ethics and professionalism, they handled my purchase very good. Highly recommended I will contact they again for next purchase.
I’m very happy with my new car and extremely satisfied. Thank you, Eduardo and Jose, for everything!
Excellent service, good follow up during the week. Answers were answered properly. very good technical knowledge.
I always get the best customer service here! I’ve been a customer at this location for more than 15 years.
⭐⭐⭐⭐⭐
I had an absolutely amazing experience working with Yeison and Yasmani! From beginning to end, they were professional, knowledgeable, patient, and genuinely committed to making sure I was completely satisfied.
They took the time to answer all of my questions, explained everything clearly, and made the entire process smooth and stress-free. What impressed me most was their excellent customer service—they never made me feel rushed or pressured and truly went above and beyond to help me.
It’s not often that you come across sales representatives who are this attentive, honest, and dedicated to their customers. Yeison and Yasmani ... Read More Google - Sep 26, 2026
(Translated by Google) For my part, the service was exceptional, with wonderful professionals in an exclusive store. We're extremely happy with Yeison and Yasmani and the Mercedes Coral Gables store. (Original) Por mi parte,un trato excepcional,con estupendos profesionales en una tienda exclusiva.Super contentos con Yeison y Yasmani y la tienda Mercedes Coral Gables
Una experiencia única la que tuve en Mercedes de Coral Gables con Yeison y Yasmani.Super satisfecho con la atencion,el ambiente y todo en general
Very easy and smooth transaction. Quickest deal!! No nonsense called In the morning had the car in the afternoon.
⭐⭐⭐⭐⭐
I had an absolutely amazing experience working with Yeison and Yasmani! From beginning to end, they were professional, knowledgeable, patient, and genuinely committed to making sure I was completely satisfied.
They took the time to answer all of my questions, explained everything clearly, and made the entire process smooth and stress-free. What impressed me most was their excellent customer service—they never made me feel rushed or pressured and truly went above and beyond to help me.
It’s not often that you come across sales representatives who are this attentive, honest, and dedicated to their customers. Yeison and Yasmani ... Read More DealerRater - Sep 26, 2026
Por mi parte,un trato excepcional,con estupendos profesionales en una tienda exclusiva.Super contentos con Yeison y Yasmani y la tienda Mercedes Coral Gables.
I have been living in the area for 30 years. Had I known this shop works so efficiently I would have switched to Mercedes a while ago. The service advisor (Fin) is excellent. Everybody in the shop is courteous and gets things done. This time I brought the EQS to replace the tires and run a check on faulty electric codes. All taken care of, in less than 24 hours. Thank you.
Pedro always takes very good care of us when we take our car in.
attention was excellent from start to finish. Juan Carlos is awsome juan Carlos is excellent n offers whats best for my vehicle
Every time I go to this dealership, the experience is outstanding. Your service dept is the best in the US.
Valentin provides extraordinary service and professionalism. The car was ready the next day and everyone was courteous!
Always a pleasure to bring my cars here. Frankie Cao is always great!
Si desean una atención 100% transparente y agradable busquen a Yeison y Yasmani en Mercedes de Coral Gables.No se arrepentirán!!
Excelente servicio al cliente por parte de Yeison y Yasmani.Si desea un proceso de compra agradable,se los recomiendo 100%
Amazing experience, brand new cle E loaner, fast and clear resolutions, good communication No No
I had a wonderful experience with my service advisor. He was professional, knowledgeable, courteous, and extremely helpful throughout the entire process. He took the time to explain everything clearly, kept me informed about the progress of my vehicle, and made sure all of my questions were answered.
Isabel is wonderful
Henry Llanos is great
We had a very disappointing experience with the sales department at Mercedes-Benz of Coral Gables.
When we purchased our vehicle, our sales representative, Jessica Gonzalez, informed us that the dealership had lost the spare key and promised that a replacement would be issued to us. Unfortunately, that replacement key was never delivered, despite multiple attempts on our part to contact the dealership and resolve the issue.
Eventually, I had to go to the dealership in person. What made the situation even more frustrating was that the sales representatives who had actually sold us the vehicle did not come out to ... Read More DealerRater - Sep 24, 2026
The experience at the dealership was absolutely amazing\! From the moment I arrived, Umberto made me feel welcomed and well taken care of\. He was professional, attentive, and made the entire experience smooth and enjoyable\. I’m truly grateful for the excellent service\. Thank you, Umberto, for making this such a wonderful experience\!
The best services 🙌🏻
I love those dealership : maybe its everyone or just my amazing service advisor , isabel . I had to sldo a walk-in because i needed to change my tires stat - when someone else was on her desk , my heart sank - lucky for me , they moved her to a different desk …. Now , why would you move the only female advisor in front of the man’s bathroom is beyond my comprehension-
Excellent and quick service, and it was without a prior appointment.
Good people. Make you feel reassure and safe. Much love vlad and Rafaelph are my go 2
Great service! Loaner ready and fast service with great personal experience
Working with this dealership for many years, it’s always a pleasure, and great atmosphere
Finnley and his team went above and beyond inspecting the vehicle and thoroughly diagnosing all current & future upcoming issues in which i had repaired. Super satisfied with the outcome, cleaned inside out, and drives like new. This dealership is awesome and highly recommend anyone to visit. Excellent service and experience!
I had an excellent experience purchasing my Mercedes, especially considering I handled almost the entire process while deployed overseas. Erika was fantastic from start to finish. She was extremely responsive, knowledgeable, and made the entire process incredibly easy despite the distance and time difference.
The sales and finance teams worked together to make sure everything could be handled remotely, and Erika kept me informed throughout the entire process. By the time I returned to the U.S., everything was taken care of and my new Mercedes was ready and waiting for me.
I really appreciate the level of communication and ... Read More Google - Sep 23, 2026
Excellent experience from start to finish! The Mercedes-Benz of Coral Gables provided outstanding service, and a special thanks to Abraham Hidalgo, who was professional, knowledgeable, friendly, and made the entire process smooth and enjoyable. Highly recommend Abraham and the whole team!
Peter Warwar was an excellent Mercedes-Benz salesman! He was professional, knowledgeable, patient, and made the entire experience easy and enjoyable. I highly recommend asking for Peter, he truly provides exceptional service!
Robert Corso was our sales person. He was reasonable, trustworthy and understanding of my mom’s needs. He has been with the company for many, many years. I highly recommend him.
Peter Warwar is an outstanding representative of Mercedes Benz . his loyalty and rigorous style was the deciding factor in choosing the dealership. thank you to Peter and the staff for their complete attention
Kiara was fantastic to work with. Got my car faster than originally anticipated.
Had a great customer experience , smooth transaction very clear deal yaison and yasmani were great A ++++
(Translated by Google) Yeison and Yasmani are excellent people and their customer service is the best, always trying to help their customers ❤️ (Original) Yeison y Yasmani son excelentes personas y con la atención al cliente son lo máximo, siempre intentando ayudar a sus clientes ❤️
Top-notch dealership. Professional, fast, and trustworthy. They never waste your time and always make sure a loaner or rental car is available when required. Team and Sergio's customer service is outstanding.
Yeison y Yasmany son excelente con la atencion al cliente y por supuesto ayudando con el mejor negocio que se pueda tener
Alex Morales gets to know his clients and anticipates the needs while the car is in service and make every effort possible to accommodate his clients.
Good experience
Exceptional service and experience. Very professional Service Advisor: Juan Pablo Aguilera.
I absolutely loved my experience here! Christian, the sales representative, was truly amazing and deserves a raise! He made the entire process feel seamless, easy, and completely stress-free while making sure I understood everything along the way. The level of customer service was exceptional from start to finish. They even offered me coffee and pastries, which were so good—and I don’t even drink coffee 😂. Such a beautiful experience overall, and I truly felt taken care of. I would definitely recommend coming here!
I had an absolutely fantastic experience with the Service Department at Mercedes-Benz of Coral Gables. My service advisor was incredible from start to finish — professional, knowledgeable, attentive, and genuinely committed to making sure everything was taken care of properly.
The communication was excellent, the entire process was smooth, and I always felt like I was in good hands. It’s not often you come across someone who takes this much pride in providing exceptional customer service.
I truly appreciate the outstanding service and professionalism. My experience was excellent, and I highly recommend the Mercedes-Benz of Coral Gables Service Department to ... Read More Google - Sep 21, 2026
Kristopher took care of my vehicle's issues in a professional and courteous manner.
Quick and efficient Great service from Henry, resolved my problem and kindly provided additional assistance with my key fob without hesitation
5 Juan Pablo there's always very professional and very courteous Just very efficient and explains every detail
Buen trabajo y buena atención al cliente. No entiendo porque tengo que escribir tantas palabras
I had an exceptional experience with Mercedes-Benz of Coral Gables. My vehicle repair was impeccable, and a huge shoutout to my service advisor, Isabel Meza. She handled every detail with the insurance company flawlessly, kept me informed throughout the process, and made the entire experience completely stress-free. Her professionalism and dedication were truly outstanding. Highly recommended!
Peter is an extremely talented professional, he went out of his way to assist us 🙌
Amazing service. My rep and the dealer are a 10 out of 10.
Excellent service and communication throughout the process
Always a pleasure to deal with Kristopher
Great service and communication I recommend Jayson and Yasmani they are amazing. Check them out.
Excellent communication and professionalism. Erika my sales associate was fantastic and made my deal seamlessly without an issue.
Great service and communication I recommend Jayson and Yasmani they are amazing . Check them out.
I bought a used Porsche 911 here in July — my second vehicle from this dealership. Warranty coverage was the condition I flagged as essential before closing, and I was told repeatedly the car had it. Porsche later confirmed the coverage doesn't apply, because the car was sold through a non-Porsche dealer.
What followed took over a month. Emails went unanswered, and the responses I did get explained why it wasn't the dealership's responsibility rather than addressing the problem. It took repeated escalation, several calls and a lot of my own time before anyone engaged seriously.
An agreement was ... Read More DealerRater - Sep 19, 2026
I love their attention to detail and always hard for me. Having them deliver my car is an extra service that I greatly appreciate.
Kristopher Barres is the best Service Advisor, bar none. He is knowledgeable, professional, courteous, has never over-promised, and aims to please. Truly a pleasure.
Excellent experience with Yeison and yasmany.. Amazing service. 100 % recommend them. Will recommend them to anyone looking for a great service and a great deal!
The best dealer of Mercedes Benz in South Florida Great dealer, excellent service and very professional staff
Pedro is excellent amazing and a professional! Awesome to work with. He is very knowledgeable and very polite
Excellent experience with Yeison and yasmany . Amazing service. 100 % recommend them. Will recommend them to anyone looking for a great service and a great deal!
We recently purchased a vehicle from Peter Warwar, and the experience was excellent from start to finish. Peter’s customer service is what truly makes the difference. He is honest, knowledgeable, and always gives us his genuine opinion—even when it doesn’t result in a deal.
We’ve worked with Peter more than once, and we know we can trust his advice. He never steers us in the wrong direction and always makes sure we feel confident about our decision.
Whether we close a deal or not, Peter treats us with the same professionalism and respect. That kind of ... Read More DealerRater - Sep 18, 2026
(Translated by Google) Hello, my name is Annerys, and I want to highlight the Mercedes service in Coral Gables. For me, it's always the best. I always have everything done there. The service from Ms. Kira is excellent; she provided very good attention. I left my car in for repairs, and it was ready for pickup the next day. I also want to highlight the great service I received from the manager, Alan Lara. He was very polite, respectful, and kind. Ms. Kira was very professional. I always recommend the Mercedes in Coral Gables. Thank you! 🌷🌷🌷🌷🌷🌷
(Original)
Hola mi ... Read More Google - Sep 18, 2026
Customer service impeccable and service done on an expedited time